The end is near for the problematic Samsung Galaxy Note 7 by January 5th all major U.S. cellular providers will be conducting a software update that will deem the phone inoperable. The update prevents the phone from charging and disables it’s wireless radios from receiving signal.
However, the hype did not last long as word started spreading that the phones would simultaneously combust. One customer even stated it burst while in his pocket.
This occurred so much that Samsung had to recall the phone to contain damages. The flop of the Galaxy Note 7 has caused Samsung to loose millions in revenue and damages.
Samsung will have the update available for December 19th but Verizon and other providers decided that is an inconvenient time for it’s customers. Samsung’s biggest retailer Verizon issued a statement at press time today that, “We want to make sure you can contact family, first responders, and emergency medical professionals during the holiday travel season”.
Samsung’s main focus right now has shifted to customer satisfaction, they stated, “Consumer safety remains our highest priority and we’ve had overwhelming participation in the U.S. Note7 Refund and Exchange Program so far, with more than 93 percent of all recalled Galaxy Note7 devices returned”. (Samsung, 2016)
Here are the update release dates for each carrier:
- T-Mobile December 28th
- Verizon & AT&T January 5th
- Sprint January 8th
If you’re sticking it out with Samsung, avid Android users have the upcoming Galaxy S8 to look forward too—but why not just switch to iPhone?… Ok I’m biased.