Kontrol FAQS

We are here to help you.

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Do you have questions about your  subscriptions, post or articles ? Our FAQ’s below you will find the answer to your most frequently questions. IF YOU DONT FIND YOUR ANSWER HERE SHOOT US AN EMAIL.

Frequently Asked Questions

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Billing/Payments

Safe and convenient bill payment is available online via PayPal using your credit card. We accept Visa, Mastercard, American Express, Diner’s Club and Discover. Checks and money orders may be mailed to:

Kontrol Magazine
2208 Summit Point Way NE
Atlanta, GA 30329

If you’re a new subscriber, your bill will arrive in approximately two weeks after we process your subscription order. Your prompt payment will ensure that your subscription continues without interruption.

If you have already paid your bill, keep in mind that occasionally bills and payments cross in the mail. Please allow up to two weeks for your payment to be processed and applied to your account.

If you purchased your subscription through one of our authorized agents, payment should be made as directed in their billing notices.

Advertising Information

For media kits and contact information to advertise please contact Marketing@Kontrolmag.com

Promotional offers sent by email

From time to time we may send you promotional materials on behalf of Julian Rashard group, Kontrol Magazine and/or other companies. If you prefer not to receive these email promotions, you may follow the unsubscribe instructions in the email.

Magazine Cancellation

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You may cancel your subscription online (after logging in), or write “cancel” on your invoice. A refund will be issued for all the remaining copies that haven’t been mailed at the time of the cancellation. Please disregard any bills you may receive after cancelling your subscription, and accept any issues already in the mail with our compliments.

If you purchased your subscription via an agency, direct your refund request to the agent.

Jade Novah for Kontrol Magazine

How to Cancel Your Sponsored Post

Send an email to Marketing@Kontrolmag.com with the following text:

Please cancel my Sponsored Post in the subject line. 

Also include the email address associated with your Sponsored Post account (most likely the same email you use to make the original order) so we can more easily find your account. Include the PayPal Transaction ID along with the reason of conciliation.

Once you complete the cancellation process, your account will be reviewed and you will receive and email with details regarding your refund status. Refunds can take up to 30 days to process.

No refunds after the first 30 days

We do not offer refunds after the first 30 days of the life of ANY sponsored post.

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